marcas esta publicación como favorita Collection Specialist (Dutch/Flemish + French) (Barcelona) ocultar esta publicación desocultar

Compensación: Competitive salary + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
tipo de empleo: tiempo completo

The Company.

For one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for a Collection Specialist for the Belgian market.

The Job.

In this role, you will be in charge of collections activities for your assigned region of customers portfolio.

Your responsibilities:

- Minimize business investment in receivables
- Perform outbound calls to manage and collect cash
- Ensure timely collections of outstanding balances from customers according to the company's Policy and achieve collections targets
- Ensure customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with customer service, sales representative, customer, cash allocation team about disputed items, present potential payment issues, credit hold situation
- Liaise with the billing team to ensure an effective order to cash cycle
- Keep accurate and up to date logs of individual customer information

The Profile.

- You are fluent in French + Flemish/Dutch + very good level of English
- You have previous experience in a similar role is a plus
- You have a Business/Accounting/Finance Degree
- You have experience in an international environment
- You are curious, willing to learn and improve
- You are a self-starter, pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc.)
- You have strong client skills and business acumen
- You have strong communication and negotiation skills, diplomacy
- You have the ability to work under pressure and with targets
- You have organization and prioritization skills
- You are responsible and ability to take ownership on your tasks
- You have problem solving capabilities
- You are a team player

The Offer.

- Competitive salary + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
- Standard office hours from Monday to Friday
- Career opportunities
- International and multicultural environment
- A Company with worldwide reputation
- Start date: ASAP
  • Solo empresas. Si eres un intermediario, por favor, no contactes al anunciante.
  • NO contactar con nos para servicios u ofertas no solicitados

Id public: 6639321488


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